Customer Care Vacancy at Job Junction

Customer Care Vacancy at Job Junction

CUSTOMER CARE

EMPLOYER: Job Junction Tanzania
LOCATION: Dar Es Salaam

JOB DESCRIPTIONS:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

SALARY RANGE:

• 700,000Tsh – 900,000Tsh

HOW TO APPLY

Use Email to apply