How do I get my Background Check?
At DiDi, SAFETY has always been our top priority.
To ensure the safety of our DiDi community, we now require all driver-partners (regardless of the original nationality) to pass a CRC (Criminal Record Check) to continue driving on our platform.
- If you signed up as our driver before Feb. 11th, 2022, you can do your CRC verification at your nearest Huru office:
Step 1. Visit your Nearest Huru office and have your fingerprints captured. See link for locations https://huru.co.za/national-capture-locations.;
Step 2. DiDi shall get your CRC result from Huru directly.
Step 3. Based on your CRC result, DiDi shall update your CRC status accordingly to our platform.
- If you sign up as our driver on and after Feb. 11th, 2022, you can choose either to have your fingerprints captured or upload your CRC via the driver app:
>If you don’t have a CRC on hand:
Step 1. Visit your Nearest Huru office and have your fingerprints captured. See link for locations https://huru.co.za/national-capture-locations.;
Step 2. DiDi shall get your CRC result from Huru directly.
Step 3. Based on your CRC result, DiDi shall update your CRC status accordingly to our platform.
>If you have your CRC on hand:
Step 1. Upload your CRC on hand (issued by any vendors in the past 6 months) via your driver app following the route: click on your profile picture > Account Settings > Documents.
Step 2. DiDi shall verify your uploaded CRC in 1-3 workdays.
DiDi driver contact
1800 413 678
Live phone support now available
We are pleased to inform you that the DiDi Driver Support Hotline is back online. You may call us on 1800 413 678.
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT