Position: Head of Sourcing at Absa
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Lead sourcing and supply chain activity at a Country level for the development and execution of commercial solutions and 3rd party risk management targeted to realizing significant value for the country.
Work with senior business and Regional Sourcing representatives to ensure that business objectives are understood and driving alignment of Strategic Sourcing objectives
To manage the dependencies between Sourcing and relevant business areas to ensure effective implementation of sourcing initiatives (category strategies, Risk & Controls Framework and Savings Delivery)
Creating and leading a team of highly motivated and capable professionals who have skill sets to work in-country within a defined market sector and category
Prioritize strategic sourcing activities in conjunction with regional sourcing teams and business stakeholdersEnsure that group strategies are delivered with appropriate levels of execution at the local level
Ensure that sourcing synergies are leveraged across the Region to the benefit of the country locally
Ensure that appropriate governance & risk management models are deployed locally in line with the Absa
Sourcing Control & Risk Framework
30% Commercial Accountabilities
Represent Sourcing team at senior business level, working in conjunction with country leadership team to gain support for sourcing recommendations and more broadly act as a trusted commercial adviser.
Embed processes and governance, which exploit commercial synergies and risk management including the need for collegiate working across Central Sourcing
Provide senior level input to the negotiations with suppliers and chosen service providers, where required
Co-ordinate and deliver the in-country cost saving Sourcing targets
Oversee the application of sourcing and supplier management governance at all levels of the business
Understanding of business objectives and strategies
Lead the development of robust benefits recording, cluster MI, and target market analysis to support the realization of significant value from Sourcing activity
Lead the in-country sourcing team by developing objectives and coach through delivery
30% Leadership and Management Accountabilities
Support Regional Category teams in establishing and deploying the category initiatives at a local level.
Lead, manage and develop direct reports to achieve high performance. Agree challenging performance and development objectives providing regular feedback and coaching to ensure performance is maximized and differentiated.
Provide clarity of direction and focus to team members and demonstrate appropriate leadership and management disciplines and behaviors to achieve Business goals.
Manage team performance, undertaking regular individual reviews to reflect achievements against targets/ behavior and agree the way forward including training and development.
Ensure Personal Development Plans are complete, training plans executed, and that training effectiveness is monitored on an ongoing basis.
Provide active leadership and support across wider commercial community within the Bank to enable effective team performance.
Support and contribute to team building and team dynamics through personally demonstrating leadership and team attributes.
Champion new ways of working with own team and wider community, ensuring new ways of working and cultural changes are embedded.
Develop clear stakeholder maps and effective governance matrix (responsibility / accountability).
Develop prioritized sourcing activity schedule with strategic sourcing.
Develop clear understanding of cost: income ration dynamics across E2E value streams.
Ensure cluster adherence to Group Sourcing Framework (SSMP).
Consolidate cluster reporting on Compliance, Risk and Financial Performance.
Own, communicate, cascade and follow-up of sourcing performance scorecard across cluster.
Establish appropriate policies e.g. Demand Management, Travel etc.
25% Deliver service excellence to our clients
All queries received are processed and any pending queries are escalated to the line manager with reason for not being able to accomplish.
Ensure supplier complains are handled according to laid down procedures on complaint handling.
Eliminate stakeholder’s complaint on slow responsiveness of sourcing
Sensitize the business and functions on the sourcing process
Emphasize and attend supplier performance review meetings scheduled on monthly and quarterly basis
improvement of customer satisfaction survey by 10%
100 % projects completed on time
Work closely with procurement hub in all the deals that has been assigned to hub
Work closely with supplier managers to receive the Supplier management outputs, such as vendor’s performance, business requirements, and supplier meeting minutes.
Support and work as team with supplier relationship managers and all other business stakeholders in carrying out the sourcing activity to close all gaps in suppliers’ documents files.
Ensure all records for each engagement are recorded in supplier soft and hard copy files.
15% Staff Management
Ensure implementation of PDs (including PD plans) for all team members
Help team members to identify strengths and weaknesses in their own skills and attributes, through regular review and feedback
Review employees’ self- development plans and ensure training and development needs are accommodated
Facilitate career growth for employees within the teams and provide necessary exposure
Pro-actively manage staff performance
Assist staff to meet Absa Behaviors standards
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards.
Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
Understanding of own role in the end to end processes in which you play a part, including applicable risks and controls.
Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgment and responsible risk management.
Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future.
Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
Continuous and proactive engagement with regulatory bodies, unions where applicable
All mandatory training completed to deadline.
Technical skills / Competencies
People and Capability
Relationship/ Partnership Approach
Vision and direction
Customer/ Market Perspective
Innovation and Change
Knowledge, Expertise and Experience
Good knowledge of appropriate commercial models and approaches/techniques necessary to achieve best in class deals
Good commercial contractual knowledge e.g., contract law, service level creation.
Multi disciplinary team facilitation and leadership.
Ability to develop innovative local sourcing strategies to maximize value and execute best in class deals.
Analytical and financial understanding of service cost models and lifetime cost of acquisition.
Supplier communications and management to achieve leading commercial solutions.
Good contract negotiation skills to tackle escalated issues with key suppliers at Executive and Board level and develop win-win situations.
Strong networking/stakeholder management skills at senior levels.
Mentoring/team coaching and development skills.
A sound understanding of the principles and application of risk management (in terms of sourced solutions) and commercial project management skills.
Sound knowledge of Bank financial approval processes including business case preparation, case presentation to Governance committee and all relevant intermediary steering groups.
Broad range of experience across non-technology categories.
Blue Chip relevant global expertise
Absa’s Values and Behaviors represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:
I drive high performance to achieve sustainable results
I’m obsessed with customer
I have an African heartbeat
I believe our people are our strengths
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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