Job Opportunity at CVPeople Tanzania – Customer Service Representative

Customer Service Representative

CVPeople Tanzania | Full time

Iringa-Mufindi District, Tanzania | Posted on 05/23/2022

Key roles: 

Handling and responding to customer requests and calls

Collecting customer feedback

Delivering information about the company products and services.

Resolving customer issues and problems

Knowledge and Experience

• Ideally the candidate would have 1 – 2 years of experience relating to:
• Customer service
• Sales or Marketing

Core competency and qualification requirement:

• At least a relevant certificate in customer service, sales, marketing, or related studies.
• Computer literate, a candidate with demonstrable skills in working in the Customer Relationship Management (CRM) software will have an added advantage.
• Should have people-first mindset
• Should have effective listening skills
• Should have excellent problem-solving skills
• Should be flexible and adaptive
• Should have good organizational skills
• Should be detail-oriented
• Ability to handle customers with patience
•  Should be willing to learn
• Should be friendly and respectful
• Should possess excellent written and verbal communication skills

Download our Ajira Yako APP from Google Playstore using the link here>>>