Outbound Planner at Sandvik

Outbound Planner at Sandvik

Mwanza

Job Description

Location: Tanzania, Mwanza, Tanzania

Job Profile

• Daily release of customer orders and include the management of auto, mass, and manual release orders.
• Daily review of suspended orders.
• Execute the cancellation of orders based on customer requests, superseded items, etc.
• Working with Inventory, Purchasing or Warehouse teams to source items.
• Resolve order issues such as incorrect addresses, shipping instructions, etc.
• Resolve any allocation problems on a daily basis, specifically suspended orders or cycle count problems.
• Daily review and resolution of outstanding orders where source change has to be done, where it is linked to PO or DRP or where an order needs to be placed.
• Weekly review of “Hold till complete” orders, where inventory has become available or where new PO or DRP has to be created.
• Logistics Process and Support (LPS).
• Review and resolve LPS tickets relating to expediting of orders, shipment discrepancy etc. on a daily basis.
• Review Unit Down Orders and expedite accordingly on a daily basis.
• Daily resolution of Sales orders that did not generate a Purchase Orders in System 21.
• Quarterly review and maintenance of Customer. Masters:
• Weekly communication to internal/external customers regarding progress on all open orders.

Your Profile

• You will have previous experience in a similar role in Warehousing or Supply Chain management with experience in Infor ERP Systems highly regarded.
• You are comfortable with data management, provide support for various projects and proposals. You have strong analysis and problem-solving skills, and customer service will be your key focus.
• To be successful in this role you will need to be able to build relationships both internally and externally and have excellent communication skills.
• You are passionate about continuous improvement and excited to support a global organization, with the challenges that are sure to grow your skills and develop your collaboration talents.

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