Safari Sales Consultant at Shugulika Africa Limited

Shugulika Africa Limited

Full Time

Date Posted:Feb 13 2023
Deadline (Date): Feb 27 2023

Job Description

Our client is looking for a Sales Consultant who will be responsible for creating custom itineraries for our clients and ensures that the tour file is maintained and updated throughout the customer journey lifecycle.

Responsibilities;

• Handle all leads from clients (including individuals, agents, and corporates) with the correct costing and within the appropriate turnaround period specific to Takims Holidays.
• Be proactive with leads by recommending services, activities, upselling, alternatives and any additional information on itineraries, suitable to the specific client.
• Maintain the tour file from beginning to completion, including communicating with hotels, airlines and other suppliers.
• Liaise with inter-company teams such as accounting, operations and air-travel to coordinate the tour file logistics.
• Maintain good relationships with all our suppliers via phone and email conversations.
• Report any challenges to the Head of Department, including any issues on the quality of services from third party suppliers.
• Must be familiar with all existing products and services offered by Takims Holidays and in addition take a proactive role in learning about any new ones.
• Maintain a professional demeanor and represent our brand positively always.
• Ability to work under pressure and make changes to itineraries at the last minute to accommodate our clients’ needs.

Requirements

• Previous experience in tour consulting / sales encouraged but not required.
• General knowledge of Tanzanian geography and national parks.
• Ability to take initiative on new challenges.
• Desire and willingness to learn about both the tourism industry and Takims Holidays.
• Fluent in English in both speaking and writing.
• Conversational Kiswahili.
• Good organizational skills such as time management, and prioritizing tasks.
• Good attention to detail.
• Computer literate with Microsoft Word, Excel, and Outlook / Office 365.
• Can work in a team and have good interpersonal skills.
• Minimum 3 years office experience.

How to Apply:

CLICK HERE TO APPLY