Senior Manager; Islamic Banking at CRDB Bank February, 2022

Reporting line- Head; Islamic Banking

Job Summary

Responsible for selling, promoting and guiding CRDB Islamic Banking products and services for specified zone/s or focal area or regions of concentration (own portfolio). To drive business through all Islamic Banking Business Managers (teams portfolio).

Key responsibilities:

• To promote, motivate & monitor the Islamic Banking business team to attain budget numbers.
• To promote and motivate internal staff, business front staff on Islamic Banking business in order to foster growth.
• To promote CRDB and its Islamic Banking products and services to current and potential customers and identify business opportunities.
• To ensure the branch deposits budget is met on Islamic Banking deposit product lines.
• Develop strategic plans and strategize with Head of Islamic Banking and Islamic Banking Business Managers to ensure specific Branch’s network Islamic Banking lending objectives are achieved as per approved budget.
• To ensure Relationship Officer’s, and other business personnel proposals/ applications are Shariah-compliant as per determined standards.
• Promote and assist in the recruitment of new employers/customers that are potential for Islamic Banking.
• Assist and strategize on Portfolio at Risk (PAR) and Non-Performing Loans (NPL) for Islamic Banking products to bank acceptable PAR & NPL levels.
• Perform any other duties as may be assigned by supervisor.
• Drive Islamic Banking business revenue objectives in collaboration with Head of Islamic Banking.
• Responsible for special zones business as shall be assigned by Line Manager.

Experience, Knowledge and Skills Requirements

• Bachelor’s Degree in Business Administration, Accounts, Finance or any other equivalent and relevant qualification from an accredited institution.
• Minimum of 7 years experience with a good background of customer relationship in Islamic Banking with exposure of managing a team.
• Strategic business awareness coupled with a clear understanding of the Bank’s products, handling and building internal and customer relations.
• Should be aware of Performance Management and Change management.
• Self-empowerment to enable the development of open communication, teamwork and trust that are needed to support performance and customer service-oriented culture.
• Communication and Presentation skills, Planning and Organizing skills, Interpersonal and Computer skills, Coaching skills as well as Reporting and analytical skills.

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