Job Overview
Hotel Supervisor at Royal Tughimbe Hotel
Location: Mbeya
About Royal Tughimbe Hotel
Set in Mbeya, 200 m from Shoppers Choice (Supermarket), ROYAL TUGHIMBE HOTEL has a restaurant, a bar and a shared lounge. The accommodation offers a 24-hour front desk, room service and organising tours for guests.
All guest rooms come with air conditioning, a flat-screen TV with satellite channels, an oven, a kettle, a shower, free toiletries and a desk. At the hotel the rooms are equipped with a wardrobe and a private bathroom.
Buffet and Full English/Irish breakfast options are available every morning at ROYAL TUGHIMBE HOTEL.
Hotel Supervisor at Royal Tughimbe Hotel
Description
Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed
Coordinating with other departments such as human resources or marketing to streamline operations
Reviewing guest complaints, concerns, or issues in order to make decisions about how to best respond to them
Managing the daily operations of the hotel including, training, scheduling, and supervising staff members
Ensuring that guests are satisfied with their experience at the hotel through regular contact with customers
Overseeing the financial operations of the hotel such as revenue management and labor costs
Assigning rooms to guests based on availability or preferences as indicated in reservations
Supervising the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided
Ensuring that all guests are safe and secure while staying at the hotel
Make sure that all the supply, purchases, stock are well supervised, checked on a daily basis
Requirements
Education:
Hotel supervisors are typically required to have at least a diploma or Degree in
Management/business management
Well Trained & Experience in Hotel Management
2-5 Years experience in Hotel managemnt
Apply via: [email protected]
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